Handling Time
Please allow 1–2 business days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
Shipping Information
T-Shirt :
| Region / Time | First Item | Additional |
| United States 2-5 Business Days | $5 | $3 |
| United Kingdom 2-5 Business Days | $8 | $3 |
| Germany 2-5 Business Days | $8 | $3 |
| Canada 2-5 Business Days | $9 | $3 |
| Europe 5-15 Business Days | $10 | $3 |
| Australia 3-6 Business Days | $13 | $5 |
| Rest Of World 10-30 Business Days | $10 | $5 |
Sweatshirts & Hoodies:
| Region / Time | First Item | Additional |
| United States 2-5 Business days | $8 | $3 |
| United Kingdom 2-5 Business days | $10 | $3 |
| Germany 2-5 Business Days | $10 | $3 |
| Canada 2-5 Business days | $13 | $3 |
| Europe 5-15 Business Days | $12 | $5 |
| Australia: 3-6 Business days | $18 | $10 |
| Rest Of World 10-30 Business Days | $15 | $10 |
Additional Shipping Notes
Carriers
We use USPS, FedEx, and DHL.
Delivery Estimates
Times are estimates and may vary based on destination or carrier delays.
Order Changes and Cancellations
Need to make a change? Because your item is custom-printed and goes into production quickly, all change or cancellation requests must be made within 6 hours of placing your order.
To request a change or cancellation, contact us immediately via email: support@kalivira.com or live chat.
Delivery Responsibility
Please ensure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed deliveries, or returned shipments caused by an incorrect or incomplete address provided by the customer at checkout.
If your shipment is held at a post office, parcel locker, collection point, or similar location, it is your responsibility to collect it within the carrier’s specified collection period.
Orders that cannot be delivered due to an incorrect or incomplete shipping address provided by the customer, or that are returned by the carrier because they were not collected within the carrier’s collection period, are not eligible for a refund or free replacement. If the shipment is still within the carrier’s network, you must first contact the carrier to request any available recovery options.
If the carrier is unable to assist, please share their response with us. Once the shipment has been successfully returned to us and we have confirmed receipt, our customer support team will review the case. If a reshipment is approved at our discretion, additional shipping and handling charges may apply depending on the destination and shipping costs.
Please note that return-to-sender shipments may take several weeks to be processed by the carrier and, in some cases, may not be returned to us.
30-Day Return Policy
We want you to be completely satisfied with your purchase. Our 30-day return policy ensures customer satisfaction and covers items that are defective or damaged upon arrival.
Defective or Damaged Products
- Request a replacement or refund within 30 days of delivery.
- No return needed: You do not need to send defective items back.
- Replacement at no cost: We ship replacements free of charge.
- What you need: Provide photos and proof of purchase to start the process.
Wrong Size or Color
- Our mistake: Wrong size or color? You are eligible for a full refund or free replacement.
- Customer mistake: We want you to love your new shirt! As each item is custom-made, we cannot process refunds or exchanges if the wrong size or color is selected. To help you choose the best fit, please refer to our comprehensive size chart and feel free to contact us with any questions before placing your order.
Replacements and Refunds
- Replacements: Replacements are processed and shipped out within 2–5 business days. To ensure replacements are sent at absolutely no extra cost to you, we use economy shipping methods. For USA orders, delivery typically takes 4–8 business days. For international orders, shipping timelines vary by country and will take slightly longer than our standard delivery windows. Once you choose a replacement, a refund for that item is no longer possible.
- Refunds: Approved refunds are returned to your original payment method within 10 business days. If not received after 15 business days, contact support@kalivira.com.
- Sale Items: rders purchased during promotional sales, clearance events, or using discount codes are final sale and are not eligible for cash refunds or exchanges. If a discounted item arrives defective or damaged, it is strictly eligible for a free replacement only, in accordance with our 30-day policy. Cash refunds will not be issued for sale items.