Kalivira FAQ & Help Center
Find answers about our premium fabric, sizing, shipping, and returns in our FAQ below. Need more help? Email us at support@kalivira.com and we’ll reply within 1 business day.
BRAND & PRODUCT QUALITY
Our graphic tees are made from 100% US cotton at 185gsm — thick, soft, pre-shrunk, and unisex so they fit men and women well. Every design is exclusive to Kalivira, printed using DTG directly into the fabric so it never cracks or peels. We ship from fulfillment centers in the US, UK, EU, and Canada, and every order is backed by a 30-day replacement and refund guarantee.
Yes. Every design is original artwork made exclusively for Kalivira — you won't find it on any other store.
Yes. We're a registered US-based business in Orland Park, Illinois, shipping to customers worldwide. We use secure encrypted payment processing, have real customer reviews at kalivira.com/customer-reviews, and back every order with a 30-day guarantee.
Our tees are 100% US cotton at 185gsm — heavyweight, pre-shrunk, and built to last. The fabric holds its shape wash after wash and gets softer over time, while the smooth finish keeps DTG prints looking sharp for years.
We use Direct-to-Garment (DTG) printing — ink bonded directly into the fabric fibers, not applied on top. The result is sharper detail and richer color than screen printing, a finish that won't crack, peel, or fade with normal washing, and a print that feels soft to the touch on the fabric.
Yes, when cared for properly. Turn the shirt inside out and machine wash cold. Tumble dry low or hang dry. Never iron directly on the print and avoid bleach. Follow these steps and your shirt will look great for years.
We sell graphic t-shirts, sweatshirts, and hoodies for men and women — spanning pop culture, funny and sarcastic sayings, and city and state themes. New designs are added regularly, check kalivira.com/shop for the latest drops.
SIZING & FIT
Most products run from S to 3XL. The exact range is listed on each product page. Don't see your size? Email us at support@kalivira.com and we'll help.
Yes — our tees feature a classic unisex retail fit that runs true to size (not slim-fit). If you prefer a relaxed, on-trend streetwear look, we recommend staying at your regular size or sizing up. Check the exact measurements on our product page size charts before ordering.
No. Because our shirts are crafted from heavyweight 185gsm US cotton, the fabric is structured, durable, and holds its clean shape rather than stretching out like thin, cheap blends. It is designed for a classic, retail drape. If you prefer a loose fit, we highly recommend sizing up.
Our tees are made from premium pre-shrunk US cotton, which means major shrinkage is already taken care of before it reaches you. However, because it is a 100% natural fiber, some minor shrinkage (around 2–3%) can still happen if exposed to high heat. To prevent this and keep your shirt fitting perfectly, always wash cold inside out and tumble dry on low or hang dry.
Size up. Because our 100% US cotton fabric is structured and doesn't stretch, going one size larger ensures maximum comfort and keeps the graphic print sitting perfectly flat. You can also email us at support@kalivira.com with your measurements and we'll recommend the right size before you order.
If you love the modern, relaxed streetwear aesthetic, we recommend ordering one or two sizes up from your usual size. Because our apparel features a standard unisex cut, going up one size gives you a perfectly relaxed, comfortable fit, while going up two sizes gives you that definitive drop-shoulder, oversized look.
Sweatshirts and hoodies have a slightly more relaxed cut than the tees. Each product page has its own size chart — always check it before ordering since each style fits differently.
ORDERING & PAYMENT
We accept all major credit and debit cards with secure encrypted processing — Visa, Mastercard, American Express, and Discover.
To protect your security, our checkout requires strict verification. If your order is declining, it's usually because the billing address entered doesn't perfectly match what your bank has on file, or your card requires 3D Secure (3DS) verification from your bank. Try double-checking your billing details, processing with a different card, or emailing support@kalivira.com so we can help you complete it.
Only within 6 hours of placing it — every item enters production quickly. Email support@kalivira.com or use live chat immediately. Always double-check your size, color, and address before completing checkout.
Yes. Enter the recipient's address as the shipping address at checkout. We don't include pricing or an invoice inside the package, so it arrives as a clean gift.
Yes. Email support@kalivira.com with your design, quantity, and sizes and we'll work out the details with you.
Yes. Email support@kalivira.com with your idea and we'll let you know what's possible and the cost.
Yes — orders over $100 ship free. Under that, shipping is calculated at checkout based on your location.
SHIPPING & DELIVERY
Orders process in 1–2 business days, then ship. United States, UK, and Germany: 2–5 business days. Canada: 2–5 business days. Europe: 5–15 business days. Australia: 3–6 business days. Rest of world: 10–30 business days. All shipments include tracking.
For t-shirts: US $5.00 first item, $3.00 each extra. UK and Germany $8.00 first item, $3.00 each extra. Canada $9.00 first item, $3.00 each extra. Europe $10.00 first item, $3.00 each extra. Australia $13.00 first item, $5.00 each extra. Rest of world $10.00 first item, $5.00 each extra. Orders over $100 ship free.
Yes — we ship worldwide and fulfill from centers in the US, UK, EU, and Canada for faster delivery everywhere.
USPS, FedEx, and DHL depending on your region.
Yes. You'll receive a tracking number by email as soon as your order ships. You can also track anytime at kalivira.com/track-order.
Check your tracking link from the shipping confirmation email first. If there's no movement for several days or your delivery window has passed, email support@kalivira.com and we'll investigate right away.
Yes — just enter the recipient's address as the shipping address at checkout.
Returns & Refunds
We have a 30-day policy covering items that arrive damaged or defective. Every item is custom-printed on demand, so we can't accept returns for wrong size selection or change of mind. If your item arrives damaged or defective, you'll get a full replacement or refund with no return shipping needed. Always check the size chart before ordering — and email us if you're unsure.
Email support@kalivira.com within 30 days with your order number and photos of the issue. You don't need to ship anything back. We'll send a free replacement or issue a full refund — your choice.
Our mistake — we cover it fully. Free replacement or full refund, no questions asked. Email us with your order number and a photo.
Replacements are processed and shipped out within 1–2 business days, and delivery typically takes 4–8 business days. If you are in a rush or need it for a specific upcoming deadline, let us know at support@kalivira.com and we'll look into the fastest options available for you.
Within 10 business days to your original payment method. If you haven't received it after 15 days, email support@kalivira.com and we'll follow up.
No — orders purchased during promotional sales, clearance events, or using discount codes are not eligible for cash refunds under any circumstances. However, if a discounted item arrives damaged or defective, it is still fully covered by our 30-day policy for a free replacement.
MORE QUESTIONS
Orland Park, Illinois, USA. We fulfill from centers in the US, UK, EU, and Canada for fast delivery worldwide.
No — online only. This keeps our costs low and lets us offer better pricing and a wider design catalog.
Not yet — follow us on social media to be the first to know when they launch.
Email support@kalivira.com or use the live chat on the site. We respond within 1 business day.
Follow us for new designs and deals on TikTok at tiktok.com/@kalivira.com, Instagram at instagram.com/kaliviraInc, Facebook at facebook.com/kaliviraInc, Pinterest at pinterest.com/KaliviraInc, and YouTube at youtube.com/@kalivira-apparel.
Email support@kalivira.com. We'd rather you ask and feel confident before placing your order.